Frequently Asked Questions
We are available around the clock for you. 24 hours a day, 7 days a week. Contact us anytime!
Phone number (free of charge) 089-21539974
Email address: firstname.lastname@example.org
You can pay for your trip in cash or by credit card.
Cashless formats: Master Card, Visa, V-Pay, Visa Electron, American Express, Maestro,
Electron, JCB and China Union Pay.
We accept EC cards if you have one or more of the functions listed above.
Regular customers can of course also pay by invoice.
We understand that it can come again and again to unforeseen travel changes or diseases that
prevent travel. We have adjusted to this and offer our customers a flexible cancellation policy.
Until 60 minutes before the ride, you can use your e.g. Therefore cancel the airport transfer
free of charge
A flight delay is often annoying, especially when a major business appointment is imminent. Of course our chauffeurs will wait until you land and bring you to your destination as fast as possible and safely. And the best: Up to 60 minutes waiting time at the airport is free of
charge, only after that we charge 25, – € per started half hour.
And if you land earlier than planned, we will be there too. And if you land earlier than planned, we will be there too. We are in constant contact with the current flight times and can react flexibly to short-term changes.
All our chauffeurs have many years of experience. Do not worry, you are in the safest hands
with us. We are experts in airport service and bring you to your destination safely and
We also offer you free drinks, magazines and Wi-Fi in our modern, comfortable and
exclusively equipped vehicles.